Privacy Policy

Last Updated: 20-12-25

At Black Swan, we respect your privacy and are committed to protecting your personal information when you visit and shop on our website.

Information We Collect

We collect the personal information you voluntarily provide when you:

Create an account
Place an order
Subscribe to our newsletter
This may include your name, shipping address, email address, phone number, and other details you provide to complete a purchase or sign up for updates.

How We Use Your Information

Your personal data helps us:

Process and deliver your orders
Communicate with you about your purchases
Send you updates, offers, and marketing information (if you opt in)
We only keep your data as long as necessary to provide these services or as required by law.

Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze how our site is used. These cookies do not store sensitive personal information on their own. You can manage or delete cookies through your browser settings.

Third-Party Use & Sharing

We may share your personal information with service providers (such as delivery partners or payment processors) who help us run our business. These partners are only allowed to use your data to the extent necessary to provide their services and we never sell your personal information to unrelated third parties.

Security of Your Information

We take reasonable steps to protect your personal data and keep it safe from unauthorised access, although no online service can guarantee absolute security.